Identification of "Stonehard" Ltd., UIC 203905751 Sofia, 23 Yakubitsa Str., ground floor, office No 2; Manager: Nikola Nikolov Stoyanov. email address: [email protected]
Art. 2. (1) The rules for using the website https://www.belvedereholiday.com cover the general terms and policies - for privacy, for provision of services, for unsolicited commercial communications, for placing orders and prices of offered services, for anti-money laundering measures, for cookies, for intellectual property rights and for liability in case of non-compliance with these policies, all together governing the relations between "Stonehard" Ltd., on the one hand, and on the other - the Users visiting the domain of the website https://www.belvedereholiday.com
Art. 2. (2) Before using the information and commercial services offered by "Stonehard" Ltd., you should familiarize yourself with the rules for using the website https://www.belvedereholiday.com. Each User who has agreed to the general terms of the website is obliged to comply with them and to manage all rights provided therein.
Privacy Policy
Art. 3. (1) "Stonehard" Ltd. possesses the necessary authorization to work with the personal data and information you provide, which is connected to and can identify a specific person, and which we collect from and about you through the company`s services and within the framework of its activities. Such information ("Personal Data") is processed in accordance with the terms of this Privacy Policy.
Art. 3. (2) This Privacy Policy applies to all users, including those who use the Company`s services without being registered or subscribed to a Company service, as well as those who have registered or subscribed to Company services.
Art. 3. (3) The Company`s services are not intended for persons under 16 years of age and personal data is not purposefully collected from such persons.
Art. 4. According to the applicable provisions of Regulation No. 2016/679 (EU), personal data is defined as: "Any information relating to an identified or identifiable natural person (`data subject`); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".
Art. 5. (1) "Stonehard" Ltd. collects: registration information; information necessary for concluding a contract; information that you have allowed social media to share with the Company; activity information when you access or interact with a Company service.
a) Registration information is the information you provide to register for a Company service, create your profile, subscribe to a newsletter or make an inquiry. Registration information may include - names, email address, phone number, permanent address, country.
b) Information necessary for concluding a contract is that which consists of your identification data and serves to verify your identity when entering into contractual relations, which may include - full name, civil number, details from an identity document, correspondence address and permanent address, as well as certain categories of special data such as marital status.
c) Information from social media. If you access a Company service through a social media service or connect a Company service to a social media service, the information the Company collects may also include user identification or username associated with that social media service, any information or content you have consented to be shared by the social media service with us, including profile picture, email address, as well as any other data you have made publicly available in connection with that service.
d) Activity information. When you access or interact with the Company`s services, we may collect information about these visits. "Cookies" and other similar technologies may also be used to collect and store information about your use of the Company`s services, such as the pages you have visited, content you have viewed, search requests you have made, and advertisements you have seen, which information may include - IP address; browser type, device data. For more information, please refer to our Cookie Policy.
Art. 5. (2) "Stonehard" Ltd. does not in any way collect: financial information; information concerning sensitive personal data related to origin; political, religious and other beliefs; health status; criminal record; participation in trade union and political organizations.
Art. 5. (3) The Company`s services may be linked to websites operated by unrelated companies and may include advertisements or offer content, functionalities or applications developed and maintained by unrelated companies. The Company is not responsible for the privacy practices of such unrelated companies.
Art. 6. (1) The data that the Agency collects from and about Users is used to provide services, as it evaluates, analyzes and improves these services according to your expectations and interests; we increase the level of your satisfaction when using the Company`s services by providing you with appropriate and interesting content; to offer you quality customer service, to communicate with you and to respond to inquiries; with your prior consent, to send you (by email, SMS, phone, chat and social media) offers, promotions and other marketing messages related to the Company`s services, services/products of related persons and/or partner organizations operating in the field of real estate business, including companies from the group of "Stonehard" Ltd. and branded or co-branded services and functions conducted jointly with a partner organization or related person; with your prior consent, we send you marketing messages tailored to your individual interests and searches, through electronic messages.
Art. 6. (2) "Stonehard" Ltd. may use anonymized information or information that no longer allows Users to be identified directly or indirectly as a specific natural person, for any purposes or for sharing with third parties.
Art. 7. (1) The processing of personal data is necessary in view of the provision of services performed by the Company; in connection with applicable legislation, insofar as it imposes an obligation on "Stonehard" Ltd. to store such data; on the basis of the legitimate interests of the Company and its counterparties for carrying out economic activity, insofar as the processing of personal data is carried out within the strictly necessary for the implementation of such economic activity.
Art. 7. (2) Each User has the right at any time to withdraw their consent for the processing of personal data by sending a message to the email address indicated below.
Art. 8. Personal data is processed both by automatic means and manually, and is protected by appropriate security measures, taking into account the achievements of technical progress, implementation costs, as well as the nature, scope, context and purpose of processing. The Company introduces appropriate administrative, technical, personnel and physical measures to protect the personal data it has from loss, theft and unauthorized use, disclosure or modification.
Art. 9. The Company may share personal data of a User for the purposes of this Privacy Policy with the following categories of recipients, located within the European Union or outside the European Union in accordance with and subject to the limitations provided for in the provisions of this section.
a) Third party service providers who have been assigned processing activities and who have been duly appointed as data processors when required by applicable law, providers of ancillary or supporting services to the Company`s services and in this context persons providing IT services, experts, consultants, lawyers;
b) Related persons in the capacity of controllers or processors of personal data;
c) Competent authorities in view of compliance with applicable legislation;
Art. 10. Personal data will not be transferred abroad without the informed consent of the User.
Art. 11. (1) Each User has the right at any time to:
- receive confirmation whether their personal data exists or not, to be informed about the content and source, as well as to check the accuracy and request correction, updating or modification;
- request the deletion, anonymization or restriction of the processing of personal data processed in violation of applicable law;
- make objections at any time against the processing of personal data on legal grounds.
Art. 11. (2) The User may send their request to the address indicated below. In their request, they should include an email address, name, address and telephone number and clearly indicate what information they wish to receive, change, update, hide or delete.
Art. 11. (3) The User may withdraw their consent in connection with: - Receiving electronic messages sent by us. If you no longer wish to receive emails from us for advertising and marketing purposes in the future, you can refuse to receive such emails by following the unsubscribe instructions in our messages. You can also send a request to [email protected]
- Sharing by the Agency of personal information with our related parties for their marketing purposes: If the User prefers that the Company does not share their personal information in the future with our related parties for their direct marketing purposes, they may refuse such sharing by sending a request to the address specified in the Privacy Policy.
Art. 12. "Stonehard" Ltd. will keep personal data for the period necessary to fulfill the purposes for which the data was collected, as described in this Privacy Policy. At the end of the retention period, personal data will be either deleted or anonymized or aggregated.
Art. 13. "Stonehard" Ltd. has the right to amend or update this Privacy Policy for any reason (including, but not limited to, changes in applicable legislation and clarifications, instructions, decisions, opinions and orders related to such applicable legislation. Any changes to this Privacy Policy will be announced in advance by publication on the company`s website.
Cookies
Art. 14. A cookie is a text string of characters that is transferred from the site to the browser of the respective User`s computer, it is stored as a file on the computer and is used to identify and remember the IP address from which the site is visited.
Art. 15. Cookies allow the website to identify its Users and, if possible, display pages tailored to the specific User. Thanks to cookies (cookies), the website can recognize Users and distinguish them from each other.
Art. 16. If a User of the site prefers not to receive cookies, they can set their browser to warn them before accepting cookies or completely turn off receiving them on their browser. Read more about cookies: Cookie Policy
Provided Services
Art. 17. The Agency provides intermediary services for purchase-sale, renting and leasing of real estate by Users.
Art. 18. The website https://www.belvedereholiday.com offers a catalog of offers for the sale of real estate with corresponding prices. The offers are prepared according to data provided by construction entrepreneurs, investors and other persons in partnership and cooperation relations with "Stonehard" Ltd.
Art. 19. The Company necessarily regulates all relations in connection with the provided services by signing a separate written contract, according to the type of service provided and individual agreements with each separate counterparty. By signing such a contract, each user is obliged to "Stonehard" Ltd. for the realization of a real estate purchase-sale transaction.
Placing Orders and Concluding Contracts
Art. 20. To use the intermediary services offered by "Stonehard" Ltd. and to familiarize themselves with the available real estate base, Users use the website https://www.belvedereholiday.com .
Art. 21. Between the User, in their capacity as a client, and the Agency, in its capacity as a contractor, a separate contract is necessarily concluded for the assignment and execution of each service provided by "Stonehard" Ltd. The contract enters into force from the moment of its signing and the conditions agreed in it have a binding character for the signing parties for the term of its validity.
Art. 22. All contracts, agreements and annexes to contracts and agreements, as well as all protocols, receipts and declarations are drawn up in accordance with the regulatory requirements of the legislation, according to the will of the parties, contain the usual requisites imposed in practice and are in accordance with the internal organization, activities and acts of the Agency, under conditions of full confidentiality of the provided data and in compliance with the personal data protection policy conducted by "Stonehard" Ltd.
Prices of Offered Properties
Art. 23. (1) The prices of the properties offered on this site are those indicated by sellers, construction entrepreneurs, investors, agencies and other persons in contractual relations with the Agency.
Art. 23. (2) The prices of the offered properties are in euros. As a rule, prices include value added tax (VAT), unless expressly stated otherwise in the offer. If the price is without VAT included, this should be explicitly stated in the offer.
Art. 23. (3) The Agency has the right to change the prices announced on the site in the offers for the offered real estate, and these changes will not affect already concluded contracts, unless in the specific contract it is agreed that in case of a change in the price, the amount of the commission fee due from the User to "Stonehard" Ltd. changes proportionally.
Anti-Money Laundering Measures
Art. 24. The Company has approved Internal Rules for control and prevention of money laundering and terrorist financing, in its capacity as an entity obliged under Art. 3, para. 2, item 29 of the Anti-Money Laundering Act.
Art. 25. (1) When establishing contractual relations for assigning the Agency to perform its services, it is obliged to identify within the meaning of the Anti-Money Laundering Act each User, party to a transaction. The User should fill out and sign a declaration under Art. 4, para. 7 and under Art. 6, para. 5, item 3 of the Anti-Money Laundering Act, according to a template approved with the approval of the Internal Rules under the previous paragraph of this article. It is mandatory to fill out a declaration of origin of funds by a User when establishing commercial or professional relations, including when opening an account, as well as when performing an operation or concluding a transaction worth over BGN 30,000 or their equivalent in foreign currency, as well as when performing an operation or concluding a cash transaction worth over BGN 10,000 or their equivalent in foreign currency.
Art. 25. (2) A declaration of origin of funds is also filled out in cases of performing more than one operation or transaction which individually do not exceed BGN 30,000 or their equivalent in foreign currency, respectively BGN 10,000 or their equivalent in foreign currency, but there is data that the operations or transactions are related.
Unsolicited Electronic Messages
Art. 26. Commercial communications within the meaning of the Electronic Commerce Act are advertising or other messages presenting the services of a person who carries out commercial or craft activity, or practices a regulated profession. In its capacity as a company exercising commercial activity, "Stonehard" Ltd. has the legal right to send unsolicited commercial communications to Users of the website https://www.belvedereholiday.com, representing offers and advertisements, newsletters and inquiries. By accepting the general terms posted on this site, Users agree to receive unsolicited commercial communications from the Agency. Art. 27. Any User can send a written refusal of unsolicited commercial communications to "Stonehard" Ltd. electronically and will be removed from the list of recipients of these messages. They should also notify the Agency if they do not wish their data to be used for direct marketing purposes.
Intellectual Property
Art. 28. (1) The object of protection under the Copyright and Related Rights Act are all intellectual property rights over the available databases located on the Agency`s website, and they cannot be used in violation of current legislation. In case intellectual property of another person who has transferred the right of use to "Stonehard" Ltd. is located on the site, this person should be mandatorily indicated as the holder of the specific intellectual property right.
Art. 28. (2) The right of access of Users to the Agency`s website does not include the right to use, copy or reproduce information that is the object of intellectual property, unless it is insignificant in volume information intended for personal use for non-commercial purposes, which in no way harms the legitimate interests of the authors or other holders of intellectual property rights.
Art. 28. (3) In case of a detected violation of intellectual property rights, the Company has the right to seek compensation for all directly and indirectly caused damages in full.
Art. 28. (4) Users are obliged, while using the access provided to them by "Stonehard" Ltd., to comply with these General Terms, Bulgarian legislation, Internet ethics, rules of morality and good manners; not to harm the good name of others and not to call for violent change of the constitutionally established order, to commit a crime, to violence against the person or to incite racial, national, ethnic or religious enmity, not to preach fascist or other anti-democratic ideology, not to violate others` property or non-property rights, including intellectual property rights; to immediately notify the Agency of any case of committed or discovered violation; not to thwart the identification procedure of another User; not to access beyond the provided, not to harm or hinder the availability, reliability or quality of the provided access, and not to use it in a way that causes refusal to use it; not to extract by technical means or in a technical way information resources or parts of information resources belonging to the databases located on the Agency`s website and thus not to create their own database in electronic or other form; not to impersonate another person or otherwise mislead third parties about their identity or belonging to a certain group of people; not to perform malicious actions within the meaning of these General Terms.
Art. 28. (5) Except in cases where it is expressly agreed, Users do not have the right to reproduce, modify, delete, publish, distribute and disclose in any other way the information resources published on the website of "Stonehard" Ltd. Art. 29. "Stonehard" Ltd. has the right to deactivate or delete the user profile of a User in case the latter violates an intellectual property right over the elements contained on its website - objects of intellectual property.
Responsibility
Art. 30. (1) The Agency maintains appropriate technical and organizational measures and guarantees the protection of personal data of its Users, processing this data in accordance with Regulation No. 2016/679 (EU).
Art. 30. (2) If necessary, personal data protection measures are reviewed and updated by "Stonehard" Ltd.
Art. 31. (1) The Company is not responsible for technical malfunctions, the causes of which do not fall within the sphere of responsibility of the company or were caused by force majeure circumstances. "Stonehard" Ltd. does not guarantee unhindered access to the site and may perform technical maintenance in a freely chosen time period.
Art. 31. (2) "Stonehard" Ltd. is not responsible in case the content of viruses or other damaging components on the site`s server is found.
Art. 32. (1) This site may contain links to other sites provided for the convenience and information of Users and they should be used at the personal responsibility of the specific User. The content of these sites is not related to "Stonehard" Ltd. and the company does not assume responsibility for their content, regardless of whether it is in partnership relations with their owners.
Art. 32. (2) The Company does not owe compensation for damages to Users of the website for damages from error or defect in the use of the site, computer virus or theft as a result of using the site or a link to another site through the website.
Art. 32. (3) In case of systematic violations of the general terms of use of the website by a User who has accepted them, the Agency has the right to prohibit access to its website from the mobile device, e-mail and IP address of the violator.
Art. 32. (4) "Stonehard" Ltd. is not responsible for offensive or illegal behavior of other users of the site or third parties.
Art. 32. (5) Users of the website https://www.belvedereholiday.com are obliged by their behavior, while using the Agency`s site, to protect its employees and directors from encroachments and damages and not to allow such to be caused.
Additional Conditions
Art. 33. The Company has the right to change at any time and at its discretion unilaterally the general terms of use of its website in the presence of legislative changes; introduction of new rules, the need for which has arisen in the Agency`s practice; the need to improve the quality of services provided by the Agency. All changes will be posted on the official page of the site and come into force from the day of their publication there, and from this moment it is also considered that all Users are familiar with the changes made. It is the responsibility of Users to check the general terms periodically for updates.
Art. 34. All issues not settled by the general terms are settled according to the current legislation of the Republic of Bulgaria. The competent court in case of a dispute is the Bulgarian court. In case certain clauses of these general terms, relating to contracts or appendices to them, governing the relations between Users and the Agency, are or become null and void or invalid, this does not violate the validity of the contract in its remaining part or the contract as a whole. The invalid clauses are replaced by both parties with other valid ones corresponding to the meaning and purpose of the contractual provisions. If no agreement is reached regarding their content, legal provisions governing similar relations are applied by analogy.
